Legal

Privacy Policy

Effective 28 October 2026 Last updated 28 October 2026 Version 2.3.1

CaddieBib is an AI golf caddie. To tell you which club to hit, it has to know a lot about your golf — where you are standing, how far you carry a 7‑iron, how you miss under pressure, and what you just said out loud. This policy sets out what we collect, who we send it to, and what you can do about it.

The short version

Section 1Who we are

CaddieBib is operated by CaddieBib LLC, a Nevada limited liability company (“CaddieBib”, “we”, “us”, “our”). We decide how and why the personal information described here is used, and we are responsible for it.

Privacy contact: support@caddiebib.app

Section 2Scope of this policy

This policy covers:

CaddieBib is offered in the United States only. It does not cover services operated by someone else that you reach through CaddieBib. For example, tapping a practice drill opens YouTube, and what happens there is governed by Google’s privacy policy, not ours.

Section 3What we collect

We group this by how the information reaches us, because that is usually what people want to know.

3.1 — Information you give us

WhatDetail
Account Your email address and password (the password is stored only in scrambled, hashed form by our sign‑in provider). If you sign in with Apple or Google, we receive your name, email address and an account ID for you from them; Google may also send a link to your profile photo, which we do not use. If you use Apple’s Hide My Email, we only see the relay address Apple creates.
Golf profile Your name, handicap, handedness, your clubs and how far you hit each one, your wedge distances and wedge “feels”, bunker wedge, ball flight, miss tendency and miss contact, shot shapes and short‑game shapes, favourite and least‑trusted club, strongest and weakest part of your game, scoring range, and home course.
Caddie settings Your caddie’s name, voice, voice style, coaching tone and personality settings.
Notes and map corrections Notes you write about a hole, and any corrections you make to a hole map (tee, green and pin positions).
What you say to the caddie Your questions and shot reports, spoken or typed. See 3.2 and Section 6.
Waitlist If you join the waitlist on our website, your first name and email address. You join by setting up your caddie and making your account there, so your setup answers and account details are collected on the website too.
Support Whatever you choose to include when you email us. If you use Report a problem in the app, we keep the note you write, where you sent it from, the round it is about (course, date and start time), your app version and iPhone software version, with your account. A copy goes to our support inbox with your email address and account ID, so we can look into it and reply.

3.2 — Information created as you play

WhatDetail
Shot records For each shot: the club we recommended and the club you used, the situation, the result, distance to the pin, measured distance, shot type, miss direction and cause, how close you finished, fairways, greens, up‑and‑downs, putts and putt reads, the tee, hole, par, course and the weather at the time.
Shot locations The GPS coordinates where a shot started and where it finished, stored with the shot. Over time these show where you played golf, and when. We do not store a continuous trail of your movements.
Rounds and scorecards Course, date, start and finish time, tee, yardage, scores, pars, putts, fairways, greens in regulation, up‑and‑downs and your total.
Voice transcripts The text of what you say to the caddie and the caddie’s reply, with the hole, the club and score involved, the action taken, how long the answer took, any error, the AI’s raw reply, which caddie voice and coaching style answered, and whether your phone was on Wi‑Fi or a cellular network.
Photos of your lie If you photograph your ball’s lie, the photo is analysed and a text description is kept with the shot. The photo itself is not kept. See Section 6.2.
Practice sessions Range and short‑game sessions: drill, miss direction, balls hit, minutes, and start and finish times. Also the drills and videos you liked or disliked, what you asked to practise, your practice rounds, and your caddie rank progress.
Player memory Short notes the caddie writes about your golf over time: your playing tendencies, how you handle pressure on the course, words you use, your preferences, and patterns at courses you play. Each note has a confidence score and a count of how often it has been seen. The caddie reads these notes before it advises you. It is built never to write down anything about your health (see Section 4).
Calibration and assessments Numbers we work out for how wind, temperature and carry affect you, and AI‑written assessments of your game after a round.

3.3 — Information collected automatically

WhatDetail
Precise location During a round, your phone’s GPS position, continuously, including while the phone is locked or in your pocket, until the round ends. When you choose a course, one rough reading to list courses near you. See Section 4.
Microphone During a round with the AI caddie on, the app listens while it is open so you can talk hands‑free. The sound is sent to Apple to be turned into text. See Section 4.
Camera and photo library The camera only when you take a photo of your lie. The photo library only to save a round card or season slide you choose to save. We never read your photos.
App activity A random ID for your install of the app, your account ID once signed in, the app version, and events such as opening the app, sign‑in attempts and errors, setup steps, subscription screen steps, which course you opened a round on, when you last opened the app, GPS accuracy readings, how long the screen rested during a round, map loading times and referral invites you tap. We check whether a connection comes from Apple’s network, so Apple’s own testing is left out of our counts; we keep only that mark, not the IP address.
Sign‑in sessions Each time you sign in, our sign‑in provider records the IP address and the type of device or browser the sign‑in came from, to keep your account secure.
AI usage records Which AI feature was used, which provider and model, how much text or audio it processed, and its cost. These do not contain what you said.
Diagnostics Crash reports, and performance data from a sample of sessions: device model, operating system, app version, the error, and a trail of screens and network requests before it. Those request addresses can include your internal account ID, course names you searched for, and a weather lookup that contains your coordinates to about 11 metres. We do not attach your name or email. Our diagnostics provider receives your IP address as part of the connection.
Subscription Whether you are in your free trial or subscribed, which plan, when it renews or ends, and purchase records. Apple handles payment; your card details never reach us.
Referrals Your referral code, and which account referred you, if any. During a referral season, your first name, the first letter of your last name and how many friends you referred that season are shown on a leaderboard to other CaddieBib players, and the season winner’s name is shown to every player. If you win a prize, we ask for a shipping address and use it only to send the prize.
Rate limits Short‑lived counters of how often your account calls our servers, to stop abuse.
What we do not collect

We do not collect advertising identifiers, and we do not use advertising, social‑media pixels or cross‑app tracking. We do not fingerprint your device. We do not store your payment card. We do not store recordings of your voice, and we do not create a voiceprint or use your voice to identify you. We do not ask for your birthday, gender, race, religion or any government ID.

Section 4Location, voice and health

Precise location

We use your precise position to measure distances to the green and hazards, to place you on the hole map, to work out which hole you are on, to measure how far a shot went, and to get the weather where you are. During a round the app keeps using your location in the background, while your phone is locked or in your pocket, so your yardage is already right when you take the phone out. It stops when the round ends. Precise location is “sensitive” information under several state laws. We ask for it through your iPhone’s permission prompt, we use it only to run CaddieBib and to improve it as described in Section 7, and we never sell it or use it for ads. You can turn it off in your iPhone’s Settings. The rest of the app keeps working, but distances, the map and shot measurement will not.

Your voice

Please read this one

Your speech is turned into text by Apple’s speech recognition. While the app is listening and your phone has a connection, the sound is sent to Apple’s servers to be turned into text; with no connection, your iPhone does it on the phone. Apple handles it under Apple’s privacy policy. We never receive or keep the audio — only the text that comes back, which we keep as described in Section 10.

During a round with the AI caddie on, the microphone listens while the app is open so it can hear you call the caddie. The microphone may also pick up people near you. Please let your playing partners know. You can turn voice off in the app, or turn off microphone access in your iPhone’s Settings.

Health information

CaddieBib does not ask for health information. We do not ask about sleep, drinking, injuries, medication or how you feel, and the caddie is built not to write any of that into your player memory. But your voice transcripts are kept as you said them. If you mention something about your health to the caddie, it will be in that transcript and sent to the AI to answer you. Please don’t. If it happens, email us and we will delete that transcript.

We do not use location or anything else to guess sensitive things about you, such as your health, religion or beliefs.

Section 5Why we use it

PurposeWhat it involves
Giving you advice Choosing a club, reading hazards, adjusting for wind, temperature and elevation, and answering questions about your game and the rules.
Learning your game Building your real distances, miss patterns, calibration and player memory, so advice gets more specific to you over time.
Tracking your golf Scorecards, statistics, strokes‑gained estimates, green reads, handicap‑style records and round summaries.
Running your account Signing you in, syncing and restoring your rounds, running your free trial, subscriptions and referrals, and sending account emails such as password codes.
Keeping it working and safe Finding and fixing crashes and wrong answers, measuring speed, controlling cost, and stopping abuse.
Making it better See Section 7.
Talking to you Service messages, a reminder before your free trial ends if you ask for one, waitlist and launch emails, and replies to your support emails.
Legal Keeping tax and accounting records, enforcing our terms, handling disputes, and following the law.

We do not use your information for advertising, and we do not use it to make decisions about you that have legal or similar effects, such as credit, insurance, housing or jobs.

Section 6How the AI caddie works

The caddie is built on AI models run by other companies. This section says which company receives what. Nothing in this section happens until you tap Allow on the AI permission screen, and you can switch it off at any time in Account settings (see Section 13).

6.1 — The caddie’s answers: DeepSeek

When you talk to the caddie, our servers send a request to an AI model run by DeepSeek. Your phone never contacts DeepSeek directly, and we do not send your email address or account ID. The request contains:

We do not send your GPS coordinates or the names of your courses. Your position is turned into yardages on your phone first, and only the yardages are sent. Before a request goes to DeepSeek, our servers replace the name of each course you play with a code, like “Course A”, and put the real name back in the answer. If you say a course’s name in a way we do not recognize, like a one‑word nickname, it may still be sent as you said it.

DeepSeek is in China

DeepSeek is based in the People’s Republic of China and stores what it receives on servers there, where it is subject to Chinese law. DeepSeek’s terms do not promise that it will not use what we send to train or improve its AI, so you should assume that it may, and that it keeps it for as long as it decides it needs to. We do not control that. If you are not comfortable with this, leave the AI caddie off: maps, distances, scoring and stats all work without it.

6.2 — Photos of your lie: Anthropic

If you photograph your lie, the photo is shrunk on your phone and sent through our servers to Anthropic (in the United States), which returns a text description: lie, slope, hazards, gaps in trees, flag position. That description is then used for advice. The photo is sent with nothing else — no name, no profile, no location, no account ID — and we do not store it. Anthropic does not use it to train its models, and deletes it within 30 days unless it is flagged for a safety review, under its commercial terms.

6.3 — The caddie’s voice: Inworld and Deepgram

To speak an answer, our servers send the caddie’s words to Inworld AI, or to Deepgram as a backup, both in the United States. The caddie often says your first name and your numbers, and when you ask it to read your hole notes aloud, it says your own words, so what is sent can contain personal information. We ask Deepgram not to keep them or use them to train its models. The audio Inworld sends back is saved on our servers under a code made from the words alone, so a common phrase is not made twice. That saved audio is not linked to your account, but it can include your first name if the caddie said it.

6.4 — Turning your speech into text: Apple

See Section 4. Apple’s speech recognition is part of iOS. CaddieBib only uses it while the AI caddie is on, and the microphone switch in your iPhone’s Settings stops it.

6.5 — Automated advice

The caddie recommends clubs and strategy automatically. These are suggestions about a game. They have no legal or similar effect on you, and you are free to ignore every one of them.

Section 7Using your data to improve CaddieBib

We use the information in this policy — including voice transcripts, the caddie’s replies, shots, and whether the advice worked — to make CaddieBib better:

We do not train or fine‑tune AI models on your data, and we do not sell or license your data to anyone to train AI. The one exception we cannot control is DeepSeek, which may use what it receives under its own terms (see 6.1). Where the work does not need to know who you are, we remove your identity first. We never publish anything that identifies you.

Be aware

Because we can read voice transcripts, do not say anything to your caddie that you would not want a person to read. To have your transcripts left out of this review, email support@caddiebib.app.

Section 8Who we share it with

We share personal information only with the companies below, only for the purpose listed, and we require each to use it only to provide its service to us, except where this policy says otherwise (DeepSeek, in 6.1). As of the date at the top, this is every company we send personal information to.

Company What they receive Why How
Supabase (USA) Everything we store: account, profile, shots and their GPS points, rounds, transcripts, player memory, app activity. Also your IP address when your phone or browser connects. Our database, sign‑in and servers From your phone and browser
DeepSeek (China) What you say, your name, golf profile, shots and scores (including past shots when you ask about them), player memory, and hole details. Not your GPS, course names (a code is sent instead), email or account ID The caddie’s answers Via our servers
Anthropic (USA) Only the photo of your lie Reading your lie Via our servers
Inworld AI, Deepgram (USA) The caddie’s words, which can include your first name, your numbers and your hole notes when the caddie reads them aloud The caddie’s voice Via our servers
Apple Microphone audio for speech‑to‑text; your sign‑in if you use Sign in with Apple; purchases Speech recognition, sign‑in, App Store payments From your phone
Google Your sign‑in if you use Sign in with Google; your IP address when the website loads fonts or a practice video thumbnail loads; emails you send us and Report a problem notes, because our support inbox is run by Google Sign‑in, website fonts, drill videos, our support inbox From your phone and browser
RevenueCat (USA) Your account ID, purchase records and basic device details Managing subscriptions From your phone and via Apple
Sentry (USA) Crash and performance data, device and app details, IP address, and the addresses of recent network requests, which can contain your account ID, course searches and your coordinates to about 11 metres Fixing crashes From your phone
Mapbox (USA) The area of the map you are viewing, usually the course, the course name if we need to find it, your IP address, and basic map usage data The satellite hole map From your phone
Open‑Meteo Your coordinates, rounded to about 11 metres, and your IP address. No name or account Local wind, temperature and conditions From your phone
OpenStreetMap (Nominatim, Overpass), OpenTopoData, US Geological Survey Course names and course map points, including tee, green and pin positions players corrected. Never your own position or IP address Hole outlines, hazards and elevation Via our servers
Resend (USA) Your email address and the message Account emails, such as sign‑up confirmation and password codes, and passing your Report a problem note to our support inbox Via our servers
EmailJS (a Singapore company; servers in the USA) Waitlist first name and email address Waitlist confirmation email From your browser
Cloudflare (USA), jsDelivr Your IP address, browser details and the pages you ask for when you visit caddiebib.app or open an image in one of our emails, and network error reports your browser sends Hosting the website and its code From your browser

Other times we may share information

Section 9We do not sell your data

We do not sell your personal information, and we have not sold it in the last twelve months. We do not share it for cross‑context behavioural advertising, we do not give it to data brokers, and we do not use it for targeted ads. There are no advertising trackers in the app or on the website. We do not sell or share the personal information of anyone under 18. We do not share personal information with others for their own direct marketing.

Section 10How long we keep it

We keep your golf data for as long as you have an account, because a long history is what makes the advice fit you. There is no automatic expiry on your shots, rounds, transcripts or player memory.

InformationHow long
Account, profile, shots and their GPS points, rounds, practice, player memory, calibration, notes, map corrections, app activity Until you delete it or delete your account
Voice transcripts and caddie replies Until you delete your account or ask us to remove them sooner
Photos of your lie Not kept by us. Anthropic deletes them within 30 days (longer only if flagged for safety review)
Microphone audio Never kept by us. Handled by Apple
What DeepSeek receives Kept by DeepSeek under its own terms; we cannot delete it
The caddie’s words sent to Inworld and Deepgram Kept by Inworld under its own terms. Deepgram is asked not to keep them
Sign‑in sessions (IP address and device or browser type) Until you sign out on that device or delete your account
App activity recorded before you signed in Kept with your install ID, not your account. Ask us and we will delete it
Saved caddie voice audio Kept on our servers, not linked to any account
Purchase and subscription records Up to 7 years after the purchase, for tax and accounting, even if you delete your account
AI usage records Kept for cost records; your account ID is removed when you delete your account
Map corrections we review for our shared course maps, used or not The corrected positions stay in our course records. An internal record of which accounts made them is kept, and never shown to anyone
Report a problem notes Until you delete your account
Emails in our support inbox, including copies of Report a problem notes As long as we need them to help you and fix the problem. Ask us and we will delete them
Rate‑limit counters Deleted automatically within a few hours
Crash diagnostics Kept by Sentry under its retention settings, typically 90 days
Waitlist name and email Until you ask us to remove you, delete your account, or we close the waitlist after launch. Deleting your account removes the waitlist entry made with it or with its email address
Server and website logs (including IP addresses) Kept by our hosting providers for a short period under their settings
Backups Deleted data may remain in encrypted backups for up to 30 days

We may keep a minimal record that an account was deleted, or that an email address asked us to stop contacting it, where we need it to follow the law or prevent abuse.

Section 11Your rights and choices

Some US state laws give residents these rights. We give them to every CaddieBib user, wherever you live in the US:

Section 12How to exercise your rights

Email support@caddiebib.app from the address on your account and tell us what you want. You can also use the controls in Section 13.

Section 13Controls inside the app

ControlWhat it does
AI caddie
Account settings
Turn it off and nothing reaches an AI company again: no caddie answers, no reading a photo of your lie, and no caddie voice. Apple’s speech‑to‑text is part of iOS and is controlled by the microphone switch below. Maps, distances, scoring, your bag and your stats keep working. Turning the AI back on shows the full permission screen again.
Delete account
Account settings
Permanently deletes your account and your profile, shots and their locations, rounds, practice, voice transcripts, player memory, calibration, notes, map corrections, problem reports and app activity from our servers and your phone. What stays is listed in Section 10. If deletion does not finish, email us and we will do it by hand. Deleting your account does not cancel an App Store subscription; cancel that in your iPhone’s Settings.
Delete Round
Rounds screen
Takes that round off your rounds list and out of your stats. Its shots stay with your account, and the caddie can still use them for advice, until you use Reset round history or delete your account.
Reset round history
Account settings
Deletes your play data — shots, rounds, practice, player memory, assessments, notes, map corrections, calibration and voice transcripts — while keeping your account, bag and caddie settings.
Download my data
Account settings
Exports the copy of your profile, rounds and practice held on your phone. For a complete copy of everything on our servers, including your shots, transcripts and player memory, email us.
Location, microphone, camera, photos
iPhone Settings
Turn any of these off at any time. The app keeps working; the features that need them stop.
Voice
In the app
Turning voice off stops the microphone listening and stops new transcripts.
Trial and round reminders
iPhone Settings
If you allowed notifications for the free‑trial reminder or a reminder before your next round, turn them off in Settings. Reminders are scheduled on your phone; we do not collect a notification token.

Section 14How we protect it

No system is perfectly secure. We take reasonable measures to protect your information, and if a breach affects it, we will notify you and the authorities as the law requires.

Section 15Talking to an AI

Your caddie is an AI, not a person. Its advice is about golf and can be wrong, so use your own judgment, especially about safety on the course. It is not a doctor, therapist or counsellor and is not built to help with health, emotional or personal problems. An AI chatbot like this one may not be suitable for some minors. If you or someone you know is in crisis, call or text 988 (the Suicide & Crisis Lifeline) or call 911.

If someone talks about suicide or self‑harm. The caddie is built to stop talking about golf and point them to the 988 Suicide & Crisis Lifeline (call or text 988). It is also built to turn down requests about medical, legal or money advice, and anything unsafe.

Section 16Children and teens

CaddieBib is not for children under 13, and we do not knowingly collect personal information from them. If we learn that a user is under 13, we will delete their account and information. If you think a child under 13 has given us information, email support@caddiebib.app. Users aged 13 to 17 need a parent or guardian’s permission, as our Terms of Service say. We do not sell or share anyone’s personal information, including teens’.

Section 17Where your data is processed

Our database and servers are in the United States (Oregon). Most of our providers process information in the United States. DeepSeek processes and stores what it receives in China (see 6.1). Apple, Google and some other providers may process information in other countries where they operate. CaddieBib is offered only in the United States; if you use it from another country, your information is sent to the United States and to China as described here.

Section 18The website, waitlist and tracking signals

If you join the waitlist, we keep your first name and email address, and our email provider, EmailJS, sends you a confirmation. We may email you when CaddieBib launches. You can ask to be removed at any time.

You join the waitlist by setting up your caddie on the website and making your account, with Apple, Google, or an email and password. Your setup answers are the same ones the app asks, and they are saved to that account so your caddie is ready when the app opens. We also note on your waitlist entry that the account was made there.

We count visits to the website: each page load is recorded with the website that sent you and any campaign tag in the link, so we can see how many people come and how many join. Those counts contain no name, email or IP address and are not linked to your waitlist entry. We do not use cookies on the public pages. While you set up your caddie, your answers are kept in your browser so a reload does not lose them. Once they are saved to your account, they and the website sign‑in are removed from your browser. Our hosting provider, Cloudflare, keeps standard server logs, including IP addresses, for security, and your browser may send it reports when a page fails to load. The site loads fonts from Google and code from jsDelivr, which receive your IP address.

Do Not Track and Global Privacy Control. We do not track you across other websites or apps, and we do not let other companies collect information about your activity on our website or app over time and across other sites for their own purposes. So there is nothing for a “Do Not Track” signal to change, and we do not respond to it differently. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of sale and sharing, which we already do not do.

Section 19State-specific notices

California

This table shows the categories of personal information we collected in the last twelve months, using California’s categories. The sources are you, your phone, and Apple or Google when you sign in. The purposes are in Section 5, the companies we disclose each to are in Section 8, and how long we keep each is in Section 10.

CategoryCollected?Disclosed for a business purpose?Sold or shared?
IdentifiersYes: name, email, account ID, install ID, referral code, IP addressYesNo
Customer recordsYes: name, emailYesNo
Commercial informationYes: trial, subscription and purchase historyYesNo
Internet or other network activityYes: app activity, crash and performance data, website visitsYesNo
GeolocationYes: preciseYesNo
Audio, electronic or visualYes: voice transcripts (audio is handled by Apple), photos of your lieYesNo
InferencesYes: player memory, tendencies, calibration, game assessmentsYesNo
Sensitive personal informationYes: precise geolocation; account login (email and password)YesNo
Health, biometric, protected classifications, employment, educationNo—No

We use sensitive personal information only to provide CaddieBib and for the other purposes California allows, not to infer characteristics about you. California residents can contact the California Privacy Protection Agency or the California Attorney General.

Nevada

We do not sell covered information as defined by Nevada law. Nevada residents can still send a request not to sell to our designated address, support@caddiebib.app, and we will respond within 60 days.

Connecticut and other states

We process precise location, which some states treat as sensitive data, only with your permission, given through your iPhone’s location prompt. We do not collect, use or sell personal data to train large language models, except that DeepSeek may use what it receives as described in 6.1. Residents of any state can use the rights and the appeal process in Section 11 and contact their state Attorney General.

Section 20Changes to this policy

We will update this policy as CaddieBib changes, and the date at the top will always show the current version. If a change materially affects how we use information we already have — a new kind of data, a new company receiving it, or a new use — we will tell you in the app or by email before it applies. We will not use information we already hold in a materially different way than this policy describes unless you agree.

Section 21Contact us

Questions, requests, complaints and corrections all go to the same place, and a person reads them.

Email: support@caddiebib.app